The measure of a company that consistently delivers exceptional value is its ability to develop repeat customers.
That's where an efficient NEW PRODUCT DEVELOPMENT process plays a key role.
After all, a repeat customer means met or exceeded expectations. And that's not always easy to do when you're creating new products and identifying efficient ways to achieve a customer's new product objectives. One wrong turn can cost plenty in lost time and investment.
At Silcotech, almost 80% of our customers are long-term relationships that we've worked hard to earn. They know they can rely on us to have their best interests top of mind every step of the way.
Many of these relationships began with a requirement for a new tool or part or when we were brought in to resolve a problem the customer couldn't find a solution for elsewhere.
Over the past quarter of a century, Silcotech has developed a leadership position in the industry when it comes to "finding a way."
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